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Continuous Service Improvement - Section Head

atEasy Buy Public Co., Ltd.

Working place Muang Thai - Phatra Complex Building (MRT Sutthisan)

  • Define, design, and implement a Service Performance Management Framework to enable the consistent measurement of team and service effectiveness.
  • Create and report on performance metrics for service delivery to identify areas requiring improvement.
  • Monitor practices and processes to guide the implementation of compliance and improvement strategies improvement.
  • Utilize available information, metrics and evaluations to develop recommendations for change.
  • Guide to improve IT internal processes to assist with service improvement initiatives to ensure all processes are compiled and aligned to standard.
  • Manage section include staff appraisals, disciplining, pay reviews and career development.
  • Bachelor/Master degree in Computer science, Computer engineer, Electrical engineer, IT, MIS.
  • Age 35-40 years.
  • Experience 5-10 Years in IT service management.
  • Experience 3-5 Years in Project management.
  • Understanding ITIL process Knowledge.
  • Database configuration and administration skill.
  • Knowledge in IT Security standard and compliance policy control (Thai Cyber law, ISO/IEC 27001/17799, ITIL, etc.).
  • Self-motivation, Presentation, Good relationship.
  • Thai nationality only.
Experience required
  • 5 years
Only Thai nationals can apply
Salary
  • Negotiable
Job function
  • IT / Programming
  • Management
Job type
  • Full-time
Age preferred
  • From 35 to 40
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Company overview

Size:2000-5000 employees
Industry:Banking & Finance
Location:Bangkok
Website:www.easybuy.co.th
Founded in:1996
Ranking:4/5

EASY BUY Public Company Limited (“EASY BUY”) formerly known as Siam A&C Company Limited was incorporated on September 30, 1996 with an initial paid-up registered capital of 120 million Baht by the form of joint venture between top leading Thai companies and ACOM Co., Ltd., a leading consumer financi ... Read more

Why join us: สวัสดิการ 1. เงินโบนัส 2 ครั้งต่อปี 2. การขึ้นเงินเดือนประจำปี 3. เงินช่วยเหลือในการปฏิบัติงานนอกสถานที่ 4. เงินช่วยเหลือค่าเดินทาง (หลัง 22.00 น.) และเงินช่วยเหลือค่ากะกลางคืน 5. เงินช่วยเหลือแสดงความยินดี และเงินช่วยเหลือแสดงความเสียใจ (ตามเงื่อนไขที่บริษัทฯกำหนด) 6. กองทุนสำรองเลี้ยงชีพ (สำ ... Read more

Head office: 252/246 อาคารพลาซ่า เมืองไทย-ภัทร คอมเพล็กซ์ ชั้น 3 ถนนรัชดาภิเษก แขวงห้วยขวาง เขตห้วยขวาง กรุงเทพฯ 10310
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