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Key Responsibilities:

  • Provide full specter of 1st line onsite and remote IT-support for Foodpanda Thailand team.
  • Constantly document and keep up-to-date the IT-related information in foodpanda Thailand (forms will be provided by the headquarter team).
  • Be responsible for local quality of service and performance management - delivery times, success rates and customer satisfaction
  • Provide onsite support for HQ IT-team with 2nd -3rd line tasks: turn on/off computers and network equipment, reconnect cables, perform print/scan tests etc. 
  • Informing in time about upcoming important IT-involved events: massive onboardings, openings/closings/relocating/resizing of the offices, new IT-related requirements like faster Internet access or local data storages.
  • Other ad-hoc tasks about IT service/equipment 

Requirements:

  • Bachelor’s degree in Information Technology or related field.
  • Native Thai and have excellent level of spoken and written English (to coordinate with the headquarter in Berlin).
  • 1-2 years’ experience in IT-service desk 1st line.
  • Basic knowledge about TCP/IP networks, MS Windows 10 and Mac OS X operating systems.
  • Basic knowledge of routine IT diagnostics/maintenance.

 What we offer:

  • Unlimited foodpanda vouchers
  • Flexible working hours
  • Types of leave: birthday, bereavement, personal, business, paternity, maternity
  • Medial insurance and yearly health check
  • Free gym membership
  • eLearning platform
  • Free office massages, food and drinks every Friday
Experience required
  • 1 years
Career level
  • Entry Level
Only Thai nationals can apply
Salary
  • 25,000 - 35,000 THB
Job function
  • IT / Programming
Job type
  • Full-time
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Company overview

Size:100-500 employees
Industry:Logistics / Freight Fowarding
Location:Bangkok
Website:www.foodpanda.co.th
Founded in:2012
Ranking:4.5/5

Our foodpanda family consists of problem solvers, designers, thinkers and tinkers, working around the clock to make foodpanda the most powerful online tool for food delivery in the universe. We believe that ordering food should be easy, fast and most importantly, fun! We wanted food delivery to be s ... Read more

Why join us: What do we offer? Employee discount codes Flexible hours Types of leave: birthday, bereavement, personal, business, paternity, maternity Medical insurance Fitness at Avani Hotel eLearning platform English or Thai classes Free massages, food and drinks every Friday! Additionally, s ... Read more

Job location: Huai Khwang
Head office: 2034/88 Italthai Tower, 19th floor, New Petchburi Road, Bangkapi, Huaykwang, Bangkok 10310
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