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Responsibilities

  • Responding and managing in a timely manner to IT services issues and requests.
  • Providing technical support and advising across the company, this may be over the phone or in person.
  • Acting as a point of contact for all IT services and issues, assigning work to other team members as appropriate.
  • Installing and configuring computer hardware, software, systems, networks, printers and other IT related devices.
  • Ensuring IT assets are properly managed.
  • Managing ticketing system with standard ITIL approach.
  • Identifying opportunities that can improve efficiency of IT support process.

Qualifications

  • At least bachelor’s degree in Computer Engineering, Computer Science, Information Technology or related fields.
  • Minimum 2 years’ experience in administrative with some knowledge of IT Support (PC, Windows, MS Office, Network).
  • Experience or knowledge in ITLT is a big plus.
  • Good understanding of fundamental IT applications and setup i.e. Microsoft Office, Active Directory, Password policy and so on.
  • Possess of strong interpersonal and influential skills towards peers and stakeholders within and outside team.
  • Possess of strong sense of urgency and quality assurance.
  • Service-minded, flexible thinking, learning agility and computer literacy. 
  • Good command both of spoken & written English.
  • Goal – Oriented, Unity, Learning, Flexible.
Skills required
  • English (Good)
Experience required
  • any or no experience
Career level
  • Entry Level
Only Thai nationals can apply
Skills optional
  • Service-Minded
Job function
  • IT / Programming
  • Engineering
Job type
  • Full-time
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Company overview

Size:1000-2000 employees
Industry:Energy / Power / Water
Location:Bangkok
Website:www.gulf.co.th
Founded in:1995
Ranking:5/5

Gulf Group is one of the leading energy producers in Thailand, producing safe, reliable energy now and for the future. Our success is driven by our people and their commitment to achieving results – by using state-of-the art technology to maximize power efficiency, responsible operating standards, a ... Read more

Job location: Pathum Wan
Head office: 87 M Thai Tower, 11 th Fl., All Seasons Place, Wireless Road, Lumpini, Pathumwan, Bangkok 10330 Thailand
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