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Customer Management Officer, Examination Service

atBC Operations (Thailand) Limited

In Examinations we administer 3 million UK examinations in over 850 towns and cities worldwide, promoting the UK as a high-quality assessment provider and helping people gain access to trusted qualifications to support their career and study prospects. In East Asia we administer multiple examinations in 13 countries and we are growing rapidly.

This is interesting role for those who are looking to embark on a career with us;

You will be working in a close knitted team and ensure in providing quality customer service to the customers through exceptional customer service delivery and effective stake holder management,

You will also be managing exam customer service channels within the country in collaboration with Marketing and Operations by converting enquiries into sales to support the wider exams team to achieve its annual business targets.

You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience.

You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.

Candidates who are interested and have the right to work in Thailand should apply online via: https://tinyurl.com/THA-355ex

Closing date for applications: 18 January 2019 (23:59 UK Time)

  • Good command of spoken English and Thai, preferably with English (CEFR B2 or equivalent), Chinese (A1/2)
  • To have a Degree in the fields of Business Administration, Social Sciences or Marketing.
  • At least 1 year experience in working in Education/ Customer service industry
Experience required
  • 1 years
Career level
  • Entry Level
Only Thai nationals can apply
Salary
  • 20,000 - 25,000 THB, Negotiable
Job function
  • Customer Service
Job type
  • Full-time
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Company overview

Size:100-500 employees
Industry:Education
Location:Bangkok
Website:www.britishcouncil.or.th
Founded in:1916
Ranking:3.5/5

British Council Thailand Do you want to make a difference? The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making ... Read more

Why join us: Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rig ... Read more

Job location: Pathum Wan
Head office: 254 จุฬาลงกรณ์ ซอย 64 สยามสแควร์ ถนนพญาไท ปทุมวัน กรุงเทพฯ 10330
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