We are seeking a service-minded Customer Support Officer to become part of our organization. As the fastest growing platform in our category, the pressure is high but so are the rewards. We are a passionate, hard-working team and we strive to enable better careers for talented professionals in Thailand.

• Identifying customers' needs, clarify information, research every issue and providing professional solutions.
• Explaining and guiding customers how to use company dashboard and services
• Calling to build sustainable relationships and engage customers.
• Analyze performance of previous job listings on a weekly basis and coordinate with related AEs on results
• Adjust the job positions posted by clients to improve performance and to provide better results when required
• Managing incoming calls and customer service inquiries
• Generate sales leads

Qualifications

• Bachelor's Degree in any fields.
• Good command of Thai & English
• Good Communication Skills
• Having experience in customer service & sales is a plus