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IT Application Support (Day shift/Night shift)

atRobowealth Mutual Fund Brokerage Securities Co., Ltd.

Who are we?
Robowealth Mutual Fund Brokerage Securities Co., Ltd. is the first ROBO-ADVISORY Services
in Thailand, obtaining SEC LBDU license and activating it to entirely operate as a robo-advisor
for Thai mutual funds. Launched in June 2018, our 1st product ‘odini’ mobile application has
achieved 100,000 downloads while our premium robo-for-advisors ‘INDEGO’ has reached the
milestone “Asset under Advisory” of THB 8,000 million.
See more detail about us on our website: https://robowealth.co.th/

Who are we looking for?
We’re looking for a talent and experienced in software engineering to help scaling our current
robo-advisor mobile application and also kickstart our new projects for client-based expansion.

Responsibilities:
● Resolve IT application-related incidents, service requests and problems in a timely and efficient manner in line with Business requirements.
● As required, Query (SQL, MongoDB or Others)
● As required, provide timely communication to Operation users on the status of their service requests and incidents
● Monitoring the availability, performance and throughput of supported IT applications.
● Responsible issues incident for IT application support activities including maintenance to Operation users
● Maintain IT application support technical documentation.

Qualifications:
● 1+ years’ experience Application Support
● Understand and comply with the IT organization requirements, processes, procedures and policies
● Employ appropriate application maintenance, support and incident management processes and procedures to support and maintain IT applications, and to investigate and resolve IT application-related incidents.
● As required, provide timely communication to users on the status of their service
requests and incidents.
● Actively, contributing to developments that support

Nice-to-Haves:
● A good understanding of JavaScript and Node.js
● Experience with Relational Database Schema Design
(preferably PostgreSQL or MySQL)
● Experience with NoSQL Database (preferably MongoDB)

Benefits:
● Competitive Compensation Package
● Flexible working hour & Work from home policy
● Ongoing Training Classes
● Provident Fund
● Group health insurance + Dental treatment fee
● Monthly Party and Beer-Hours
● Semi-annually Company Outing
● Fitness Program Subsidy
● Free internal English / Chinese Program

Experience required
  • 1 years
Career level
  • Entry Level
Salary
  • Negotiable
Job function
  • IT / Programming
Job type
  • Full-time
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Company overview

Size:100-500 employees
Industry:Banking & Finance
Location:n/a
Website:robowealth.co.th
Founded in:2017

Robowealth is a tech company specializing in wealth tech services and products. Founded in 2017, the headquarter office is in Silom District Bangkok, Thailand. We successfully create Thailand’s 1st robo-advisor, overcome regulatory, convention, and technology. Launching our 1st product, ‘odini’ m ... Read more

Why join us: If you are enthusiastic, energetic and love to expand your knowledge in financial segment, this is the right place for you. We have financial investment experts who are willing to share their knowledge with the team. You will stay in start-up, agile environment but with complete mature company benef ... Read more

Head office: 6th Floor, Zuellig House Building, 1-7 Silom Road, Silom, Bangrak, Bangkok 10500, Thailand
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