FCC is the tech-based firm specializing in customizing OMNI-CHANNEL, customer CONTACT service and CRM/CEM service solutions to key customers of our corporate clients considered major players in their categories. With the solid road to IPO, FCC seeks the potentials to join an exciting ride to extensively expand its businesses and manage relationship with our key clients together.

Why wait, come and experience our exciting journey where you can learn, grow and have fun with!!

Let challenge yourself in the world of Customer Experience, CRM and Contact Channel areas and IT Solutions. Perform in results-based environment and experience the chance to work with client's top managements. There are 2 key roles to deliver;

Strategic solution design

• Provide consultation to corporate strategy, marketing, CRM/CEM and Customer touchpoints and also align such strategy with IT solutions.
• Design and develop work flow/customer experience journey which are empowered IT solutions.
• Provide custom-designed CRM/CEM programs that align with strategic initiatives in the light of cutting-edge research, client performance gaps and world-class benchmark.

Strategic sales optimization

• Manage the prospects/leads from digital channels.
• Provide initial consultation and convert them to “client”
• Complete the sales optimization journey to grow the business impact; schedule/coordinate meetings, conferences, special events, and appointments arrangements.

Qualification

• Education: Must possess at least a Bachelor's degree preferably with a focus on Marketing, Economic, Business, Advertising, Communications, Public Relations and/or Business Administration
• New graduates are welcome
• Experience in design and creation of marketing documents and business proposal is a plus
• Prior experience in the Consultative or Solution Selling is a plus
• A team player
• Agile learning, responsible, positive attitude and self-enthusiasm
• Good interpersonal skill
• Good command both spoken and written English will be a plus
• Strategic thinking
• Highly detail-oriented
• Be able to work on results-based work environments

·         We are looking forward to hearing from candidates who have the passion, commitment, attention to detail and communication skills necessary to successfully fill the position.  If you feel that this description is consistent with your strengths and career goals, please send your resume and cover letter to [email protected]