We are an Australian-Thai professional services firm specialising in international mobility - we help our clients apply to study abroad and to migrate (apply for visas) to visit, live and work in Australia, New Zealand, and other countries.

We are looking to hire a talented individual who has attention to detail and is interested in learning about education (study abroad) and migration (visa) industries.

The official job title is "Case Manager" - we are looking for someone who is comfortable handling documentation and processes in English and Thai. Most of our existing case managers also find themselves developing an interest in other areas such as marketing, sales, professional services or migration law as well.

We provide comprehensive training, coaching, guidance and career development planning to help our new team members succeed in their role and to develop professionally.

Here's what we're looking for:

1. Thai nationality.
2. A bachelor degree or higher in any field. Fresh graduates are welcome to apply!
3. Any relevant industry experience as an education consultant, counsellor, study-abroad consultant or in migration law or paralegal work is a bonus.
4. If you've lived/studied in an Anglosphere country, that is a bonus.
5. Our ideal candidate is professional, believes in building a better and brighter future for himself/herself and is looking to become the best version that he/she can be.
6. The ability to manage yourself and get things done is absolutely required.
7. The ability to work, coordinate and communicate in a high-performance team of other professionals is required.
8. Someone who as an eye for detail and organisation and is good at keeping notes and records.
9. Professional fluency in English and Thai is required.
10. Strong English writing skills are expected.
11. Someone who likes Macs and Apple products.
12. Basic computer (Word, Excel, email, LINE) skills expected - but hey, pretty much everyone can do that nowadays.

Your daily activities would include:

• Help complete education and visa application forms.
• Consult migration clients.
• Write submissions.
• Compile paperwork for visas.
• Upload/lodge visas.
• Manage file notes for migration clients and education clients.
• Update professional services knowledge within the company.

You will be reporting to our Director of Professional Services and will interact on a daily basis with many different parts of our company, including our Australia offices. You'll also be given the opportunity to travel to different Australian cities as part of your ongoing training and development.

Please click on the "Apply Now" button to get started!

Responsibilities:

• Maintain client files in CRM.
• Follow up with clients where necessary.
• Maintain good relationships with former clients and stakeholders.
• Provide client services to their satisfaction.
• Open, manage and close migration case files as directed.
• Ability to do quick research independently.
• Provide processing and back-office support to the sales team.
• Consult with migration clients (training provided).

Qualifications:

• Thai nationals only.
• Thai language skills at a professional or native level.
• English language skills at a professional level.
• Bachelor Degree in any field.
• Working Monday to Friday and occasionally Saturday.