Interact with customers to provide and process information in response to inquiries, concerns, and requests about services.

Overlooking customer service duties such as;

• Communication with customers/tenants regarding issues and solutions within the property
• Management of building mechanics and technicians

Communication with Property Agents

• Partial overviewing of rental requirements and agreements
• Handling of tenant agreement and contract

Administrative Duties

• Systems correlation and filing
• Other administrative duties
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

Qualifications

• Knowledge of administrative procedures
• Interpersonal skills
• Communication skills - verbal and written
• Listening skills
• Problem analysis and problem-solving
• Attention to detail and accuracy
• Customer service orientation
• Adaptability
• Initiative
• Stress tolerance