Presales engineer works in tandem with a sales rep to sell a company's products, services, and solutions. PE are needed when what is being sold is somewhat complex or very technical. The PE then, is essentially the solution expert.
- Provide technical and operational support to ensure that client support expectations are met through second level problem determination and resolution efforts.
- Respond to customer concerns via telephone, e-mail, remote desktop or on-site support.
- Support sales team to approach product to customer with product demonstration and technical advice.
- Provide solution, configure and complies spec for projects.
- Male or Female, age between 21-35 years old.
- Bachelor's Degree in Computer or related field.
- Experience between 0-3 years and/or new graduated is also welcome.
- Knowledge in hardware, network, OS (Windows, Windows Server, Linux), firewall is mandatory.
- Knowledge/Experience installs and configures computer systems, diagnose hardware/software faults and Solve technical problems.
- Experience in Presales, IT Engineer, IT Support, Call Center or other related fields will be advantage.
- Experience in IT Security, Antivirus will be advantage.
- Strong abilities to analyze and prioritize issues for problem resolution (troubleshooting).
- Have negotiation skill, communication skill, serviced mind, initiative and logical thinking.
- Good interpersonal, communication and presentation skills.
- Thai (Excellent)
- English (Good)
- 20,000 - 25,000 THB, Negotiable
- IT / Programming
- Customer Service
- From 21 to 35
ActiveMedia (Thailand) Co., Ltd. operates as distributor of IT security products. The selection of advanced technology and providing technical assistance specialist. In order to optimize the defense perfectly. and facilitate business operations to proceed smoothly. Was established on 25 June 2003 un ... Read more
Why join us: Activemedia includes everything from in-depth training to goal setting and regular feedback, factors that are especially important as your begin your career. We give employees the opportunity to learn and grow professionally. Our company benefits focus on allowing people to integrate work and lif ... Read more
- Accident Insurance
- Five-day work week
- Annual bonus
- Health Insurance
- Company uniform
- Free lunch & snacks
- Social Security
- Transport Allowance
- Phone Allowance
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