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Sales and Customer Management Officer, Chaengwattana Office

atBC Operations (Thailand) Limited

Type of Contract: Permanent 
Location: Chaengwattana Office

ABOUT THE DEPARTMENT/TEAM

British Council Thailand is one of the biggest in the British Council’s global network with thousands of adult and young learner students studying with us. Our main office is based in Siam Square, Bangkok with locations spread out across the Bangkok metropolitan area and around Chiang Mai.

Our customers engage with us face-to-face, online, through email and via the phone. Our Sales & Customer Management team provides a high quality and efficient customer service experience to all new and existing customers across all British Council services. 

WHAT YOU WILL BE DOING AND WHY
Working with both our students and with your internal colleagues at British Council, you will provide an exceptional level of customer service engaging with customers face-to-face, online and over the phone to make sure all our customers’ needs and requests are taken of. You will also provide support for all sales and marketing events to create awareness about the British Council. 

WHAT IS INTERESTING ABOUT IT
You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience. You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.

WHAT WE ARE LOOKING FOR

You will bring along at least 2 years’ experience in sales and customer management environment of education or services related field. You should be Fluent in both Thai and English.

Interested applicants should read through the Role Profile and please apply via https://tinyurl.com/THA-NT-1986e

Closing date for applications: 3 June 2019 (23:59 UK Time)

We offer an attractive benefits package.

"Right to work in Thailand"

 

The British Council is committed to a policy of equal opportunities and welcomes applicants from all sections of the community.

The British Council is committed to the protection of all children and supports the principles of the UNCRC by taking all reasonable measures in our work to ensure a child safe environment.

“The British Council is committed to maintaining the confidentiality of personal information and undertakes not to divulge any of the applicants’ personal information to any third party without the prior consent of the applicant. Our privacy policy can be found athttp://www.britishcouncil.org/home-privacy-policy.htm.”

Skills required
  • Sales
  • Service-Minded
  • English (Very Good)
Experience required
  • 2 years
Career level
  • Entry Level
Only Thai nationals can apply
Skills optional
  • Good Communication Skills
  • High Responsibilities
  • Problem Solving
  • Customer Relationship Management (CRM)
  • English (Excellent)
Salary
  • 20,000 - 30,000 THB, Negotiable
Job function
  • Sales
  • Customer Service
  • Administrative
Job type
  • Full-time

Company overview

Size:100-500 employees
Industry:Education
Location:Bangkok
Website:www.britishcouncil.or.th
Founded in:1916
Ranking:4/5

British Council Thailand Do you want to make a difference? The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making ... Read more

Why join us: Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rig ... Read more

Job location: Pak Kret
Head office: 254 จุฬาลงกรณ์ ซอย 64 สยามสแควร์ ถนนพญาไท ปทุมวัน กรุงเทพฯ 10330
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