What's your role in the team?

• Handle daily operations issue – Fulfillment , Logistic , IT
• Handle the oversea customers and be the company's partners contact center
• Update daily backlogs, base issue log (report) & IT ticket request
• Manage order status & management i.e. payment error, pending & accepted
• Manage return & refund relate to store credit, credit card & Bank transfer
• Working with regional to find the needs of CS information for building CS Dashboard

Who are we looking for?

• 1+ years of relevant experience in operations, customer service, or related fields
• Detail-oriented and data analytical skill with proficiency in Excel
• Ability to communicate in Thai and English at a high level
• Multi-tasking and good at project management skill
• Able to work on shift schedule