Job Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the Team

Grab's Superapp serves many different business verticals across diverse geographies, our team studies the behaviours of our multi-sided marketplace of consumers, driver-partners and merchants and drives platform growth through all the different channels our users engage with Grab.

We work closely with our cross-functional colleagues to discover growth issues, design initiatives to bring new users into the Grab ecosystem and find new, better ways to re-engage existing users.

Get to know the Role

• Responsible for strategizing, implementing, and constantly improving Grab's growth programs across Grab's many different businesses leveraging both marketing and product levers – transport, food, groceries, deliveries, financial services and any new businesses we will launch in the future
• This is a highly quantitative role but also requires a well-rounded and hands-on understanding of how each of the different growth levers work: from product and user experience, performance marketing, social media, incentives, creative and traditional broad media

The Day-to-Day Activities

• Support Grab business, marketing and product teams to bring new users into the Grab ecosystem and find new, better ways to re-engage existing users.
• Work with country marketing heads and business heads to achieve user growth targets in each of the geographies that Grab operates
• Constantly test new thinking, and operationalize and scale the best ideas. Then evaluate, learn and optimise again
• Govern budget-planning and budget allocation across user growth channels and promotion levels - establish investment framework(s), monitor performance and guiding reallocations, treatments and investments when necessary to constantly improve both conversion volumes and cost-of-conversions

The Must-Haves

• At least 4 years of experience in a quantitative analytical focused role (e.g. management consulting, banking or tech), with a proven track record of business impact.
• Fluent in both quantitative and intuitive logic, new analytical techniques and old school common sense
• Having creativity in problem-solving with p roven track record of stakeholder management
• Knowledge and experience with SQL
• Start-up attitude – willing to go the extra mile to get things done with a sense of urgency and fill in cross-functional white spaces
• (Just as importantly) is a really awesome person who role models The Grab Way. You have the hunger and heart to look for solutions even if the answer is not always easy, the intellectual humility and curiosity to acknowledge that no model we create is so good, it can't be made better

The Nice-to-Haves

• Experience in one or more of the following: Management Consulting, Data Analytics, Product Management, Performance Marketing, CRM/CLM
• Knowledge of R is a plus
• Ability to explain complex concepts in digestible ways that speed understanding and adoption
• Track record of exceeding aggressive - even impossible - growth targets

Our Commitment

We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

About Grab

Grab is the leading superapp platform in Southeast Asia, providing everyday services that matter to consumers. Today, the Grab app has been downloaded onto millions of mobile devices, giving users access to over 9 million drivers, merchants, and agents. Grab offers a wide range of on-demand services in the region, including mobility, food, package and grocery delivery services, mobile payments, and financial services across 428 cities in eight countries.

Join us today to drive Southeast Asia forward, together.