Get to know our Team:

GrabAds allows Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes. We would like You to join our journey to create value for our users, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.

Get to know the Role: 

Reporting to the Head, Ad Operations, you will be leading and managing the successful delivery of online advertising campaigns throughout the Grab ecosystem. The successful candidate will be responsible for delivering assigned projects & making necessary optimizations across multiple platforms, creating ad hoc & weekly reports, leading client correspondence on assigned accounts, and preparing delivery data for client billing. 

The day-to-day activities:

• Deliver a consistently high quality service level to GrabAds clients and internal account teams, adapted to market norms across SEA.

• Successfully deliver digital ad campaigns throughout the Grab ecosystem, measured by digital advertising and Business ROI metrics. This includes the utilization of unique-to-Grab platforms vs off the shelf ad tech platforms. 

• Be expert around Ad Tech technical capabilities, needs, and troubleshooting.

• Collaborate with Sales teams to define customer best practices around campaign goal setting, execution, and optimization. Includes development of internal / external collateral and training.

• Ensure a smooth collaboration with Finance that includes on time and accurate month end financial closes on a manual and automated basis.   

• Produce product requirements across the Product and Analytics orgs that enable current internal and future external users to achieve and understanding optimal campaign results

• Utilize data collection and cleansing methods (spreadsheet or more automated) to self analyze business, customer, and campaign results. Includes internal and external ad tech tools, salesforce.com, and other business tools.

• Communicate with clients and agency partners directly to troubleshoot any issue that may arise
   

​The must haves:

• 2+ years of Digital Advertising Campaign Operations experience

• Working knowledge of ad servers, advertising analytics platforms, ad verification tools, and DMPs 

• Bachelor degree

• Excellent communication & presentation skills with the ability to transmit across various levels of stakeholder

• Analytical with a strong bias for data-based decisions, including ability to gather and synthesize data from multiple sources

• Experience in project management from both strategic and operational perspectives

• Strong organizational skills with the ability to manage multiple concurrent projects

• Advanced level of proficiency in Microsoft Excel / Google Sheets and PowerPoint / Google Slides

• Pluses:

  • Digital Publisher / Platform background

  • Supported Agencies Needs in SEA (measurement, reporting standards, turnaround times)
     

Get to know Grab:

Grab is more than just the leading ride-hailing and mobile payments platform in Southeast Asia. We use data and technology to improve everything from transportation to payments and financial services across a region of more than 620 million people. We work with governments, drivers, passengers, merchants, and the community, to solve critical problems in Southeast Asia.

Grab began as a taxi-hailing app in 2012, but we have since extended our product platform to include GrabCar, GrabShare, GrabBike, GrabHitch, GrabExpress, GrabFood, GrabCoach, GrabShuttle, GrabCycle. We recently launched our fintech platform – GrabFinancial, which consists of payments, lending and insurance. Our latest addition is GrabVentures, an in-house incubation platform. We are focused on pioneering new commuting and payment alternatives for drivers and passengers with an emphasis on convenience, safety, and reliability. Currently, we offer services in 8 countries. Our R&D offices are in Singapore, Seattle, Beijing, Bangalore, Jakarta and Vietnam. We aspire to unlock the true potential of Southeast Asia and look for like-minded individuals to join us on this ride.