Job Responsibilities

• Provide application services (functional and consult)
• Monitor Services, inform and record issue into system
• Coordinate with third parties or in-house team for solution within SLA time
• Analyst issue and be able to propose solution / work around
• Inform user once issue happen and resolution with ETA provide
• Support day-to-day operation and ensure that business can continues
• Monthly plan and update progress
• Be able to identify key success factor and Result driven
• Report issue, weekly report and update to Management

Qualifications

• Bachelor's Degree in Computer Engieering/ IT
• Experience with Store Application / Tools
• Experience with Point of Sales (POS)
• Strong Issue Analyst skill
• Good Communication skill and Interpersonal skill
• Can-do attitude and Positive Thinking
• Store, POS, Application
• Hard working and can-do attitude
• Good English