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Responsibilities
- Manage the maintenance, development, performance, governance, administration and delivery of the insurance provision for the Prudential (PLT) to produce an efficient service and delivery solution, maximizing efficiency, performance and best value against pre-agreed targets.
- Responsibility to adhere to agreed criteria and budgets and plan to maximize efficiency, best value and performance
- Meet your targets and those of the team and PLT as a whole
- the smooth running of the of the team and organization as a whole
- Contribute to training and development of the team.
- Assist Line Manager in achieving maximum customer satisfaction in accordance with PLT
- Maintain responsibility for performing all duties in compliance with related legal/statutory, regulations, professional standards, responsibilities, and obligations and insert as applicable
- Utilize systems to manage insurance functions, analysis, and documentation
- Maintain and improve mechanisms for the provision of insurance, including surveying and measuring governance, performance, administration, and outcomes and disseminate feedback to the appropriate persons/entities
- Delegate authority and responsibility to team with supervision, accountability, and review
- Establish and maintain strong business relationship with customers.
Requirement
- Bachelor's degree in one of the following areas: Business, risk management, insurance, law, and accounting/finance.
- 5 - 10 years of work experience in group insurance operations and sale.
- Fluent in English (Speaking & Writing)
- Extensive knowledge in group insurance, system related, implementation process, and administration.
- Excellent analytical, interpersonal, organizational, communication and multi-tasking skills.
- Leadership with ability to manage and motivate a team
- Proven ability to coach and develop others
- Establish and maintain strong business relationship with channel partners
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.
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