Blockchain is changing how we use and think about money. coins.co.th, the most trusted company in the Philippines and Thailand, is looking for you to join our rapidly growing team in Bangkok.

We are driven by the desire to influence people's lives. We enjoy doing work that matters. We believe that bold ideas change the world. We place great value on open communication, mutual respect, and continuous learning on the job.

We want to work with passionate, motivated professionals, as we build and continuously improve our product/s and work to improve financial inclusion in Thailand.

Our mission is to allow anyone to buy, sell and accept Bitcoin safely and easily. You will play a large, direct role in allowing us to realize this vision. We are looking for exceptional individuals with great people skills and are super passionate about making Bitcoin accessible to everyone.

Benefits: Work on a big idea that is changing the world / Own your own projects from conception to launch / Be a part of a fun, smart and ambitious team / Work with experienced, Silicon Valley entrepreneurs / Flexible vacation - take time off when you need it / Free food (we provide lunch and eat together), Golden ticket (Travel Allowance every 6 months)

Willing to work in shifts (flexible time) /rotate schedule/weekend schedule (Working from home is negotiable)

Key Responsibilities

• Directly handle and respond to customer queries and concerns via live chat, emails and calls or any incoming queries and forward to relevant team if needed. 
• Analyze and solve customer issues and problems
• Assist with marketing and promotion of our business and products to the market
• Collaborate and communicate with the relevant team e.g. to identify customer issues or which bugs require immediate attention
• Be the "voice" of the customers within the company

Qualification

• Holds a Bachelor's Degree.
• Shown extensive leadership and team work experience - Exceptional peoples skills/ Good communication skills/ Service mind
• Able to communicate with customers in English and Thai
• Attention to detail / Passionate about Blockchain/financial inclusion.
• A track-record of getting things done - drive, ownership and execution are core to our culture at coins.co.th
• 0-1 year experience in customer service will be preferable
• Fresh graduates are welcome to apply.