We are looking for a passionate and detail oriented Sales and Customer Management (SCM) Supervisor to supervise a team of Officers to ensure top quality, welcoming and an efficient integrated customer engagement experience.

• As the Supervisor, you would need to work closely with the Branch Manager to ensure the branch meets and exceeds the sales and customer management targets and to build a high performing team and embed a results-orientated sales and customer management culture in the SCM process. You will be tasked to answer all enquiries, follow up with leads and ensure the Officers answer enquiries with the purpose of generating excitement and interest in our products and driving the customers to visit the centre for a face-to-face consultation. Job duties will also include handling complaints and feedback according to the Complaint Management Policy as well as leading the Officers in the registration of new and existing customers. Other tasks will consist of registering/reserving/waitlisting students in appropriate classes, booking placement tests and data collection and reporting.
• Interested applicants should read through the Role Profile and apply online via (For Srinakarin Centre) : https://tinyurl.com/THA-NT-1730e
• Interested applicants should read through the Role Profile and apply online via (For Ladprao Centre) : https://tinyurl.com/THA-NT-1733e

• Fluent in both English & Thai
• Education to tertiary level at any disciplines
• At least three years supervisor experience in admin & operational environment of customer management related field.