Financial

Deliver superior financial performance

• Deliver CCIB budget and scorecard metrics
• Deliver own Budget per agreed scorecard (refer to individual scorecard)
• Build deal pipelines and progressing them as planned on sales stage.
• Improve efficiency by migrating to digitized/automated process on E2E including from client->bank, internal process, bank->client
• Take ownership of a select number of clients and own and deliver target revenues for these clients.
• Manage clients in conjunction with RM to ensure portfolio strategy across clients/products in country maximise returns for the Group and the Group CIB strategy is implemented in country taking into consideration local requirements.

Risk Management

• Ensure that all audit and compliance findings are resolved in a timely manner to encourage the continual improvement of processes and procedures.
• Client complaints and negative feedback are managed effectively.
• Ensure business meeting has the correct focus on risks.

Continuously improve the way we work

• Improve efficiency by migrating to digitized/automated process on E2E including from client->bank, internal process, bank->client
• Drive alignment between client segments, sales, & product with close collaboration reflected in account planning and its delivery.
• Drive cross functions/country initiatives such as supply chain
• Work with functional partners to continually improve the efficiency and the control environment for business/country.
• Focus on robust and scaleable global platforms and embedding global standards for processes and controls across the business.
• Drive change in a timely manner and ensure improvements are communicated appropriately. Accelerate digitisation agenda, including increasing the number of clients using e-channels.

Delivery of strategic workstream

• Ensure business carried out is in line with CIB strategy.
• Position the bank with clients as experts in Country and AAME.

Culture, Conduct and Behaviour

• Lead by example and set an appropriate tone about required standards of conduct and management of operational effectiveness
• Become a catalyst for change - review, challenge and improve existing processes and practises to help transform the CIB organisation to a high performing outfit
• Maintain professional interactions with stakeholders and highlight potential conduct and behaviour issues in a fair, open, transparent and timely manner
• Ensure all mandatory e-learnings are completed on time

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.