Job Purpose/Objective:
The purpose of our System Analyst position is to assist Solution Integration Manger to provide management of all Information technology systems development especially the new disruptive insurance core service systems and existing systems enhancement to support CIGNA Thailand's businesses growth and organizational strategies. This position will work closely among the other IT staffs and business users.
Reports To: Application Development Manager
Critical Tasks and Expected Contributions/Results
To have overview points and connection of Cigna system integration including Cigna Core Policy admin system and peripherals
Provide the technical knowledge of Cigna's core insurance systems to BA/Developers/Integration team or create documentation as required
Provide the system impact analysis reports or enhancement solution to support ongoing system modification
Gather business requirement and create document such as API design , Data mapping , ER Diagram & Data dictionary for system design and integration to support the enhancement
Work cross-functionally among Business and IT teams to identify system modification points as well as required technical specification for ongoing new system enhancement
Integration work with external vendor to track and control the project tasks/plan and align with project management , foreign vendors also included
Analyze the testing issue and production issue and cooperation among teams to fix
Current State of Business/Organization /Operation
CIGNA International is a highly dynamic organization with growth opportunities in many markets around the region.
CIGNA International business strategy has proven to be very successful over the last five years, as evidenced by the strong growth, superior profits, and high levels of persistency.
DM/TM business represents the company's core business with strong potential CIGNA Thailand currently operates in Thailand with a non-life insurance license.
Key Challenges/Anticipated Changes in Environment
CIGNA has recently entered then Thailand market and there is rapid planned growth.
The System Analyst plays a supporting lead role in providing a stable and effective systems environment to support the growth strategies.
Interpreting and translating management goals into workable solutions which meet the needs of all parties involved and fulfilling them within the required datelines. The System Analyst needs to plan ahead and cultivate effective working relationships with colleagues of all levels, keep abreast of key issues of multiple users, negotiate a win-win outcome on deliverables, timelines and responsibilities.
Managing resources and meeting deadlines for multiple concurrent projects whilst ensuring that the current systems remain stable and consistent.
Qualifications / Specific Requirements
A degree in Information Systems, Computer Science or equivalent field of study and professional experience.
4 – 8 years relevant information technology working experience.
3 – 4 years life, accident or health insurance industry working experience.
Ability to track record supporting and managing business applications.
Ability to travel if required.
Personal Competency Requirements
Background and knowledge on Application development and programming
Excellent communication/interpersonal skills.
Excellent analytical capability.
Ability to develop and maintain relationships with both internal and external users.
High responsibility to complete the assigned tasks upon the target date.
Strong time management and prioritization skills.
Strong analytical and problem solving skills.
Understand Business and Technical perspective.
Experience of developing and integrating with web services (XML, JSON, REST, OAuth, etc), mule soft if any.
Good knowledge of the best practices and design for optimizing web services and other integration systems
Experience with Agile Methodologies (Kanban/Scrum) including QA best practices across SDLC is a plus
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?