Defines the holistic view of all learning needs in Fashion Division, in alignment with the Strategic Direction and to support the evolution and speed of business. In synergy with ODHR and Retail Management,

Curate relevant learning and development content that will support Boutique Talents to identify with the Brand and go beyond work to build personal capabilities to feel confident and contribute the best they can

Involves business leaders and key stakeholders in the Asia Pacific and Global teams in the prioritization process.

Ensures Boutique Management as well as key potential have an individual development plan on an annual basis

Involves key stakeholders in the design and deployment of learning solutions, determining the "HOW".

Works with stakeholders (Regional and Local) to understand the motivations and profiles of the Retail Teams (Deputy/Head of Boutiques, Specialists and Fashion Advisors) so as to be able to recommend the types of training, priorities and the methods of delivery to support business objectives and client needs, to framed in a Learning and Development path, in partnership with HR and Style expertise teams.

Ensure the right combination between classroom, floor practice and coaching.

Partners with Regional and Local partners to implement and roll out Learning modules and programs.

Equip local team members to apply learning standards according to local needs, for example Train-the-Trainer for new trainers etc

Provides feedback/best practice to key stakeholders (including Global teams) on materials/content /learning/methods.

Play a lead role in the L&D ecosystem of Thailand Fashion & WFJ in partnership with retail and HR.

Design Fashion learning & development organization and lead transformation from Training team to a Learning and Development team.

Manage an experienced manager in Fashion Education to rethink formats and contents to be more impactful and inspiring for retail teams to own and apply.

Hire, Inspire and Engage a community of Retail and Learning Development Partners to synergize with Boutique management and ensure a continuous, transparent and engaging learning on boutique floor.

Lead change and transform current manager capabilities to excellent Boutique coach and Retail Excellence enablers- lead

Identifies KPIs for training/learning and review on a regular basis through internal and external benchmarking

Sets up dashboard for measurements

Takes accountability for the success of the newly introduced Retail Learning and Development Partner roles in Boutiques.

Works closely with stakeholders to drive the Future of Learning for Retail Teams e.g. Learning on Demand, Whole Person Development, Capitalize on Learner Generated Content (Peer Learning), Establishing Learning Curators and Coaches, and Advocating Boutique Leaders as Learning Catalysts