Work outline:

About the Benefits Salary: 35,000–42,000THB

About the company Products: Electronics Equipment, Medical Devices Business Type: General Trading Company; General Appliances / Electrical Equipment

Workplace Area: MRT Phetburi/BTS Thonglor, Bangkok Working Hour: 8:15-17:15(Twice Saturdays a quarter)

• Respond to calls/ emails from employees seeking help with most appropriate action
• Record events and problems and their resolution in logs
• Follow-up and update incident status and information
• Identify and escalate situations requiring urgent attention
• Manage IT application and deployment for new employees/resigned employees to follow company policy such as Files server, Active directory, Anti-virus, Terminal server, IP Phone system, Calabrio Office 365, AirWatch, BlueCoat, LINE Works and etc.
• Generate excel macro report as per management requirement

• Thai nationality, Male, age 25-27 years old
• Bachelor's degree or Master's degree in Engineering; IT or Computer Science
• Have experience of IT helpdesk support 3-5 years
• Good understanding of computer systems, mobile devices and other IT equipment's
• Strong verbal communication and problem solving skills
• Diligent and patient
• Familiar with JP culture
• Willing to work hard and do OT with the team
• Preferable Skill / Experience: Have experience with macro and business function of excel would be appreciate
• Experience in Japanese company