Johnson& Johnson (Thailand)

Clinical Specialist

Job Description:

The Clinical Specialist is responsible for building relationships with key accounts and provides a clinical support majorly in Thailand. The position will develop business opportunities across the Johnson & Johnson Medical range of products with the objective of leading the clinical support and migrating Biosense Webster new product for Account-based Business Plans. The role is also responsible for developing long-term positive customer relationships to build customer loyalty and confidence in Johnson & Johnson Medical as a preferred supplier.

Key Responsibilities:

• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Provide a clinical support in Thailand majorly focus on 3D mapping procedure
• Identify development opportunities and increase unit growth, profitability and market share for target customers.
• Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
• Support sales, marketing and franchise teams and other Johnson & Johnson Medical business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues
• Manage Account information through effective, timely reports and accurate customer records.
• Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate J&J Medical from competitors.
• Work closely with marketing team in new product launch, clinical meetings & training.
• Run Training for the EP Technician
• Reporting on cases completed
• To undertake any other duties or responsibilities deemed necessary, for the advancement of the Company

Qualifications

Experience and Skills:

• Bachelor's degree in medical technology or Biomedical Sciences
• Nurses / EP tech with relevant experience in Electrophysiology
• Must be willing to work long and irregular hours, including weekends.
• Must be able to work under pressure
• A strong team player with excellent interpersonal, communication & presentation skills.
• Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Primary Location
Thailand-Bangkok-Bangkok-

Organization

Johnson & Johnson (Thailand) Ltd. (8585)

Job Function

Public Affairs

Requisition ID

2206051560W