An outstanding opportunity to be responsible for software systems implementation within a dynamic and fast growing IT consultancy. Candidates must demonstrate the required background, experience and dedication to drive the further development of the company and its employee's.




Scope of the Role Local 1st level user support for general IT topics (PCs, Laptops, Printers). User training including IT security topics. Rollout of IT workplaces. Management of external local IT and facility providers (air condition of server room, hardware maintenance provider, etc.). IT demand management. Management of phone system and central locking system. Internal IT Support

• We provide a competitive salary, in addition to salary we offer an excellent benefits and remuneration, details upon application.*

• Take responsibility for internal IT desktop support. Proactively identify and undertake support activities in a high pressure working environment. Proven ability to respond to commands in a timely manner and with an appropriate sense of urgency
• Perform daily maintenance and ensure operation of the company's business applications (on Windows, Windows Operating systems), focusing on information technology resources such as printers, print servers and Microsoft applications.
• Assist employees in maintaining standard software and server configurations
• Consult with users, diagnose, resolve and log all problems on multiple software or hardware programs
• Liaise with manufactures or service providers or consultants in keeping software/hardware updated in overcoming problems or errors in programs/hardware
• Maintain hardware, software, applications, database, network, backup equipment, IT inventory, IT help request queue and operating systems as required
• Maintain, audit, follow and enforce all General IT SOP's and policies
• Maintain, audit, follow and enforce all IT Admin, Security and Confidentiality controls, SOP's and policies
• Ensure all critical IT administrator tasks such as onsite/offsite Backup and Restore, Security, Disaster Recovery are operational, in place and are followed
• Ensure all IT infrastructure are reliable and robust.
• Availability to be contact outside office hour in case of disaster.

• Bachelor's degree in IT or related field.
• At least 3 years of direct experience in IT administration or IT support.
• Trouble shooting of issues with Laptops / PCs in an enterprise IT environment
• Have knowledge of IT infrastructure, Windows 7, Windows 10, Microsoft Office
• Good communication skills (English)
• Flexible and adaptable to changing problems and priorities.