You will work alongside other business analysts if there might be in the future. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

Job Purpose: To enhance the BAUEN customer experience by digitalization.
Position Purpose: To deliver optimal end-2-end service solution business and part of digitalization roadmap.

• Getting business process requirements, evaluating business processes, documenting business processes in the standardized format, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Apply digitalization to improve customer experience and our work efficiency to drive competitive cost
• Leading ongoing reviews of business processes and developing optimization strategies.
• Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
• Conducting meetings and presentations to share ideas and findings.
• Performing requirements analysis.
• Documenting and communicating the results of your efforts.
• Effectively communicating your insights and plans to cross-functional team members and management.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Working closely with users, IT developers, and managerial staff.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Ensuring solutions meet business needs and requirements.
• Performing user acceptance testing.
• Managing projects, developing project plans, and monitoring performance.
• Updating, implementing and maintaining procedures.
• Prioritizing initiatives based on business needs and requirements.
• Serving as a liaison between relevant stakeholders, users, management team, vendors.
• Managing priorities.
• Monitoring deliverables and ensuring timely completion of projects.
• Gathering glossary of Business Jargon & Terminology.

• Bachelor's degree or above in computer science, MIS, or related field and an MBA preferred.
• A minimum of 5-year experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Advanced technical skills.
• Excellent documentation skills.
• Fundamental analytical and conceptual thinking skills.
• Experience creating detailed reports and giving presentations.
• Competency in Microsoft applications including Word, Excel, Powerpoint and Outlook.
• A track record of following through on commitments.
• Excellent planning, organizational, and time management skills.
• Experience leading and developing top performing teams.