Hello :) Looking for something new?

This isn't your average sales or CS job ad. Read to find out more 

Stolen Stores.. who?

Progressive, collaborative and in pursuit of excellence - Stolen Stores (@stolen.stores) is the luxury online fashion platform already cornerstone to two emerging house brands, Stolen Studios and Onarin. Driven by an emphasis on balance between technology and artisanal craftsmanship, join our growing family on the mission to disrupt the world of established luxury fashion.

Started by fashion creators, building for fashion creators.

Hmm.. sounds crazy. Shouldn’t I rather join the top fashion maisons or the luxury hotels instead?

Well, you can and we are absolutely powerless to stop you. But, if you are looking to go on an adventure with our small but feisty team (extremely close knit) from all walks of life with an absolute focus on getting better everyday… growth awaits. By the way, our pieces don’t look that bad when placed next to the big brands too right?

As we often hear, fortune favors the bold 

Alright, I got this far. What am I supposed to be doing? 

The Stolen Experience- your mission, should you accept, is to be the biggest advocate for our customers. Whether its to help choose their next outfit for their red carpet event, solving their return issues or just being a friend, you will be their guide and partner in their Stolen Stores journey to discover the best of our designs - for them. 

Our customers come from all over the world and they talk to us on every channel - and so will you. Mobile, social media, emails, show room visits, web chat, calls - you name it. You'll be messaging customers through Instagram, taking measurements, coordinating photos of in-progress pieces, taking videos of pieces for customers looking to find out about our pieces, knowing the true sizing of every item from the top of your head, following up any issues the customers are having with our internal team, and the list goes on…..Yes, we are obsessive about our customers :)

How do I know I fit?

Well, let’s start with what we aren’t looking for:

• no initiative

• no teamwork

• not driven to learn

• you only want to sell

• you think customer service is just a job

Doesn’t sound like you? We are looking for someone that is full of empathy, patience and attentive to all the needs of our customer. Show us you know what luxury is in every sense and most importantly - getting out of the comfort zone of “I’m only doing sales and CS”.. by now you probably figured we are a start-up and what that entails right?

Is this a real job??

Yes, we were looking for you since yesterday.

P.S. Did we mention we are only hiring one? Worst-case, you’ll find out we try to do all the things we say and meet others who jumped ship from somewhere else and love being here.

P.P.S. Find a way to tell us. A customer said, "I'm never buying from you again!". What fruit would you send them, and why?