Job Summary and Mission
As part of architect within Starbucks Technology he will advise functional and technology leaders within projects in defining priorities, key initiatives, and organizational alignment.And with the role of Retail Technology lead he contributes to Starbucks success by directing and coordinating activities of the 24x7 Technology Operations team of System Administrators and Operations Analysts. Plan, direct, and manage the daily operations of the technology operations department.

Summary of Key Responsibilities

As System Architect he must take role in:

• Participate in Global Technology strategies and transformation of technology services
• Evaluate industry and technology trends, determine applicability to Starbucks and translate into Starbucks specific strategies, plans, models, principles, architectures and designs
• Participate in design of projects to introduce strategic technology transformation and change
• Develop transition state solution architectures for projects to move toward target state architecture
• Supports the business and IT strategic planning and budgeting processes by leveraging existing/planned solutions.
• Participate in technology investment estimates and high-level timelines as part of projects within a strategic program
• Participate in coordination and facilitation of cross-functional team members
• Act as a subject matter expert and provide consulting, guidance, and recommendations
• Continuous development of domain knowledge in both the industry and the Starbucks enterprise

As Retail System and Digital technology Manager he must take role in:

• Bring continuous improvement to support and operational practices.
• Collaborate with teams and leaders across Starbucks to improve the overall operational maturity.
• Supports the implementation of company programs to ensure the success of the Company.
• Prepares, communicates and educates client groups and team on changes in policies and practices within the organization.
• Plans and manages business unit and department processes and practices to ensure that programs are aligned with company business goals and objectives.
• Guides and directs team; Allocates resources, sets priorities and resolves conflicts.
• Identifies and communicates key responsibilities and practices ensuring the immediate team of direct reports promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.
• Oversees and ensures the successful implementation of changes to the technical environment.
• Monitors expenses and ensures that operating costs are within or below budget.
• Establishes monitors and ensures achievement of department goals and objectives.
• Contributes to the development of the annual operating plan and budget, and quarterly forecast updates.
• Collaborates with other Information Technology groups and business units/departments to identify opportunities and provide input to projects and proposals.
• Lead a team that provides 1st and 2nd level support to technology delivery teams
• Conducts and ensures the completion of performance reviews.
• Ensures partners adhere to legal and operational compliance requirements.
• Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions.

Summary of Experience

• IT Service Management (5-10 years)
• SQL and Datawarehouse design (5-10 years)
• Network and IT infrastructure (5-10 years)
• Retail System Management (5-10 years)
• Project management (3-6 years)
• Programing (5+ years)

Education

bachelor’s degree in IT or Computer Science, Management, or any related field

Required Knowledge, Skill and Abilities

• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
• Demonstrates confidence, composure and professionalism
• Demonstrated problem-solving skills
• Ability to balance multiple priorities and projects, meet deadlines and follow through on commitments
• Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities