ประกาศงานนี้หมดอายุแล้ว
Customer Experience Specialist
ที่Photobook WorldwideJob Summary:
Photobook Thailand is seeking a Customer Experience Specialist that will provide an awesome experience to our customers.
Responsibilities:
Support customer requests, enquiries & complaints in a friendly and polite manner on multiple channels including but not limited to LINE, Facebook, Shopee, Lazada.
Use the current tools or work with relevant departments to help effectively diagnose and solve the issue.
Efficiently work with relevant departments to solve the issue in a timely manner.
Respond to customer chats during off-hours with a reasonable response time.
Write process explanations that are descriptive and easy to understand.
Requirements:
A minimum of 1 year experience in customer service line.
Good communication skills for handling different kinds of customers.
Able to respond to customer chats during off-hours.
Very fluent in Thai.
Able to converse in English.
Patient in handling different types of customers.
We are an equal opportunity employer and value diversity at our company.
To see a glimpse of our culture and past engagement activities, do follow us here:
- https://www.linkedin.com/company/photobook-worldwide/
ประสบการณ์ที่จำเป็น
- ไม่ระบุประสบการณ์ขั้นต่ำ
ระดับตำแหน่งงาน
- ระดับเจ้าหน้าที่
เงินเดือน
- 18,000 - 25,000 THB
สายงาน
- บริการลูกค้า
- การตลาด / โฆษณา
ประเภทงาน
- งานประจำ
เกี่ยวกับบริษัท
WHO WE ARE Photobook Worldwide is one of the largest e-commerce and most innovative digital retailer of personalised photo products in the region. We are proudly headquartered in Malaysia, with offices in Australia, Canada, Thailand, Indonesia, Vietnam, and the Philippines - selling to more than 10 ... อ่านต่อ
ร่วมงานกับเรา: Photobook Worldwide is home to some of the best minds and talents in the world. The Photobook family is driven, passionate and completely committed in our quest to "turn moments into memories". Photobook Worldwide is growing exponentially and its fast-paced startup culture ensures endless learning a ... อ่านต่อ
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- ส่วนลดพนักงาน
- ชั่วโมงทำงานยืดหยุ่น