āļāļĢāļ°āļāļēāļĻāļāļēāļāļāļĩāđāļŦāļĄāļāļāļēāļĒāļļāđāļĨāđāļ§
IT Support Specialist (Server)
āļāļĩāđāđāļāļŠāļāđāđāļĨāđ āļāļĢāļ°āđāļāļĻāđāļāļĒCompany: NestlÃĐ
Business Unit/Division: Finance & Control (IT)
Full-time
Bachelor Degree in Computer Sciences or Computer Engineering or related
Minimum 3 years of work experience in Server Infrastructure
Good Thai and English communication skills
A DAY IN THE LIFE
- Work with market IT, IS/IT and IT suppliers for the IT projects related to the installation & sustenance of IT network, telecommunication, infrastructure and other IT components in all sites in the market aligned with global IT standards & guidelines. Support market/region cross stream projects e.g. company merger, acquisition/divestiture, site/office relocation aligned with market/business priorities
- Provide 1st level of IT infrastructure support e.g. Servers, Workstation, Printers, Network, etc to improve, streamline and standardize IS/IT support processes. Diagnose system-related incidents and take correct for the immediate resolution; escalate to the IS/IT for second level resolution. Complete the works as scheduled / in accordance with service level agreements and meets the business requirements as defined
- Provide input (recommendation & justifications for new/replacement) for the IT budget (CAPEX and OPL) planning. Monitor and control IS/IT cost against the approved budget
- Work with market IT and IT suppliers for the opportunity of IT cost reduction, propose and implement the approved initiatives to optimize total IS/IT cost in the market
- Provide support to the initiatives related to IT Security Awareness within market/region
- Ensure adherence to the principles and practices of Nestle Continuous Excellence (NCE) e.g. LEAN - waste elimination approach, leading to the reduction of service time and process optimization across all layers of the organization
ARE YOU A FIT?
- Bachelor's degree in Computer Science/Engineering or Electrical Engineering; with at least 3 years experience in IT infrastructure, IT security, Network & Telecommunication for FMCG business
- Good knowledge & understanding of complex IT infrastructures including data centre, network, security and W2K server concepts
- Understanding of the following: Microsoft Technologies, Application System Design, software development lifecycle, Database concept, Data Conversion, etc
- Project management experience
- Preferable - Experience working with an international company, being able to negotiate and deal with people outside the market
- Preferable - Experience in managing IT infrastructure & Telecommunications for multi-sites, overseas networking and cloud computing technology
- Good command Thai and English
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