You will establish yourself as a technology ambassador, advocate, and business partner, working closely with McKinsey's global Technology & Digital (T&D) organization to understand technology standards and policies, and to ensure that each office establishes similar standards of conduct, response times, resolution, and planning requirements.

You will ensure that the local technology and delivered services align with our global expectations and service delivery model. You will partner with OTE leaders and office leadership in planning and meeting the office's technology budget through sound financial stewardship.

You will act as a point of escalation for all technology issues that require orchestration across multiple disciplines or cannot be handled by a technology professional. You will demonstrate sound judgment, use resources wisely, and know when and how to work with others to seek the best solution. You will engage with different business units to develop a deep understanding of how they use technology and present solutions that could enhance their productivity. You will be a bridge for communicating with office stakeholders on details of the project status, providing feedback from the offices to drive product experiences forward.

You will coach, grow and maintain a highly motivated solutions and technology advisory team. You will develop or engage training resources to improve the team's capabilities. You will fully engage team members in setting annual goals to help build on individual strengths and conduct performance evaluations on a quarterly basis, leveraging the McKinsey evaluation process. You will ensure that team members are the correct fit for the team.

Lastly, you will create quarterly outcomes for the team that encompasses the office leadership's long-term technology outlook. You will gather information, analyze data, observe the process and constantly improve the technology service delivery process. This includes challenging conventional thinking, including how the group collaborates, implementation, migration, and any other IT process or procedure.