At Klook, we love creating moments of joy. Our platform connects people around the world with experiences that bring a smile to their face, at a touch of a button. We are a global team of diverse Klookers who aim high, stay curious and drive the change we want to see. Together, we work tirelessly to make the world a more joyful place. Up for the challenge? Join us today!.
What you will do: Develop and implement strategy to accelerate Klook's business and product coverage in Thailand. Maintain a high-quality portfolio of products for Klook's rapidly growing, global customer base with the business objectives of driving revenue and conversion.
Market updates: Support business unit leaders with market insights and competitors updates through on-going research and feedback. Jointly identify market trends to help evaluate the strategic direction of the business unit.
Acquisition: Acquire targeted suppliers and bring them onboard the Klook platform. Fully engage in the onboarding process and coordinate with operations, content, editorial and quality control teams.
Account management: Cultivate relationships with partners to help maximize their sales potential on Klook's various distribution platforms. Communicate Klook's business strengths, brand value and differentiation to suppliers. Maintain a dedicated market account with price competitiveness and seasonal promotion and bundling suggestions.
Optimization: Continuously ensure the quality of products, in terms of pricing, inventory, and content, maintain a market leading position at all times.
Coordination: Work closely with various functions in the company - marketing to maximize sales, supplier operations to improve efficiency, customer services to drive satisfaction and finance to ensure accurate payment and minimize risk. Agility and attentiveness to details are essential qualities in our fast-paced environment.
Leadership: Lead, coach and supervise assigned team to deliver tangible results in each of the above areas.
What you will need: More than 6 years work experience with 2 years in OTA or E-commerce supply experience. High familiarity with travel products, experience with attractions preferred.
Strong commercial sense, as well as analytical, written and verbal communications skills.
Confident, self-motivated and goal-oriented with leadership experience.
Globally-minded and comfortable working with people from different cultural backgrounds.
A start-up attitude - highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that's not afraid to work independently when required.
Bachelor degree in hospitality or business management preferred. Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs. Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ("Agency"). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes. An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.