About Klook

Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn't this exciting?!
It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution?

What you'll do

• Keep abreast with the changing trends, preference and buying behavior of the Indian and Middle East consumer markets.
• Lead in driving awareness, sales and engagement for the target segment through effective marketing initiatives.
• Manage the implementation and execution of integrated marketing and communications plans across multiple channels and functions (social media, performance marketing, partnerships & affiliates, branding & partnership) for the target market.
• Own and create marketing plans; define the optimal marketing mix; drive growth via innovation; manage the marketing budget; implement and execute marketing campaigns; analyze and report on performance; aiming for continuous optimization.
• Provide input to digital, creative and social teams to ensure their content supports overall messaging for your target audience and marketing objectives.
• Analyze, report and optimize marketing channel effectiveness to understand and improve key customer engagement and acquisition metrics.
• Collaborate with cross-functional teams to deliver high impact for local projects, occasionally for regional and global campaigns, when necessary..
• Ensure marketing plans are innovative, build brand equity and awareness, and are cost effective.
• Monitor, evaluate and report on market performance & progress toward weekly reports.
• Ensure compliance of all communications and materials such as media content, guidelines, templates, press releases, etc.
• Find better ways to achieve the targets and map out the plans while defining the cost and value of each campaign/project.

What you'll need

• Bachelor's Degree
• +5 years in doing marketing for e-commerce, online and/or consumer marketing
• Experience with social media agencies.
• Excellent knowledge of the Middle East and India markets, deep understanding of consumer insights and media landscape. Experience in the Americas and Europe markets is a plus.
• A strong track record in consumer marketing with a mix of ATL, BTL and digital marketing.
• Ability to work at both strategic and tactical levels, and you're not afraid to dive into details and execute.
• Strong analytical skills and quantitative skills - able to use data to develop and measure marketing programs, decks.

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We're dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter ("Agency"). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook's Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.