Qualification & Requirements
-Bachelor’s degree in a computer-related discipline such as computer science, computer software/computer systems engineering, computer systems and networks, network security management, etc.
-A good grasp of communication protocols (Mainly TCP/IP) and routing protocols
-Familiarity with WAN, LAN, and system security
-Understanding of system working frameworks (Windows, Cisco IOS, etc.)
-Attention to detail and strong ability to detect network issues quickly
-Capacity to work independently or with little supervision
-Ability to understand management’s business and industry needs, and specialized requests
-Organizational aptitudes and the capacity to organize workload
-Relevant work experience in a similar position or industrial attachment for minimum 1-2 years.
-Comfortable to speak in English when required

Job Requirements
-Maintain and troubleshoot software used by CLIENT users and provide recommendations for improvement
-Maintain corporate network software, internet connectivity and provide recommendations for improvement
-Maintain and troubleshoot network infrastructure and provide recommendations for improvement including hardware (e.g., NAS, hard disks, backups, capacities) & software.
-Maintain and troubleshoot Wi-Fi system and provide recommendations for improvement
-Install / configure server software and peripherals, including server rack
-Diagnose / troubleshoot software and network performance
-Install software updates (Service Pack, Service Release, Hot-Fix)
-Perform software and system problem diagnosis and resolution