Operations Officer (for Orders Management)

Responsibilities Are (but Not Limited To)

• Manage orders process from beginning to end, order sending to goods delivery to clients.
• Resolve pre to post order issues such as specs, returns, replacements, delivery status and backorders.
• Coordinate with every department, regarding orders and customer service.
• Coordinate with suppliers / manufacturers. Ask and follow up and arrange the goods in timely.
• Monitor check follow up about when goods will be finished, and ready for collection.
• Plan and arrange sea-freight and airfreight loading in a timely, and cost efficient manner.
• Communicate / Coordinate with suppliers and freight companies in Europe.
• Prioritize inquiries based on level of urgency, identifying matters that require an immediate response.
• Work cohesively with the team and provide weekly reports on progress

Working day: Monday - Saturday (10.00 - 18.00)
Workplace: Grande Armoire Showroom 131/2 Thonglor 10 ,Sukumvit 55 road, Watthana, Bangkok.