Responsibility

• Recruit, hire, and coordinate the training of new staff members
• Design and implement business strategies to help the clinic meet organizational goals
• Work with Doctors to develop protocols and procedures to improve staff productivity and ensure optimal patient care.
• Plan and manage the clinic's budget and approve payroll
• Overseeing the purchasing, maintenance, and repair of clinic equipment.
• Managing the clinic's facilities, billing system, and inventory.
• Ensure that all policies and procedures function in accordance with state and federal laws
• Ensure robust coordination and communication between support and clinical functions.
• Regularly evaluating the clinic operations and implementing improvements in processes (e.g., for patient retention improvements or cost savings).
• Ensuring effective communication and teamwork across the clinics and proactively assisting with day-to-day operations (customer service matters, patients’ complaints and maintenance issues, etc.
• Perform administrative duties that are vital to clinic operations, including preparing documents and reports for management reviews.

Requirements

• 2+ years prior experience working in a clinical or healthcare setting
• 2+ years of proven success in leadership roles is required
• Exceptional written and verbal communication skills
• Analytical thinking skills and the ability to exercise sound judgement when making decisions
• Extremely organized and detail oriented
• Ability to delegate tasks as needed
• Knowledge of a second language is an asset