Account Managers proactively manage, develop, and grow Boost’s existing business within assigned customers in their territory through Renewal (repeat) business and cross/upselling.

The Account Manager is responsible for achieving monthly, quarterly and annual targets and it is expected that you become a trusted advisor to your clients. You need to be knowledgeable of Boost‘s competitor landscape and and be able to drive use of Boost technology.

Strategic Planning

  • Ability to identify priority accounts and map the appropriate solution
  • Execution of account planning on an annual basis
  • Using account plans to drive key performance indicators
  • Prepare for calls utilizing available tools, reports, previous call action items, and business insights to enable a mutually productive conversation
  • Leverage appropriate planning tools to define targeted customer list for account reviews and high priority customer campaigns

Relationship Management

  • Demonstrate effective call handling
  • Conduct well structured calls with customers and partners while managing call metrics: availability, accessibility, duration, accuracy, and satisfaction. Conclude call with proper wrap-up and documentation
  • Execution of campaigns through CRM activities
  • Execution of Quarterly Customer Satisfaction Surveys through the CRM tool
  • Monitoring Customer Satisfaction Survey results and taking action on feedback
  • Recognize when a member of Boost sales or service team can appropriately add value to a customer relationship
  • Recognize customer “pain points” and offer fundamental solutions
  • Full understanding of competition and market forces
  • Use account plans to align customer needs
  • Meet or exceed revenue, pipeline, and satisfaction targets with assigned customers

Opportunity Management

  • Ability to hunt for renewal opportunities and close sales
  • Ability to hunt for upsell opportunities and close sales
  • Drive technology penetration in set of accounts
  • Use relationship management with customers as well as Boost colleagues to progress opportunities to closure
  • Collaborate with the appropriate teams within Boost and ensure they are engaged and assigned as needed to specific opportunities
  • Ensure Salesforce is constantly up to date
  • Leverage knowledge of opportunity progression to assist in accurate pipeline and revenue forecasting
  • Proven work experience as a Client Relations Manager, Customer Success, Account Manager, or other relevant experience. Experience in Hospitality industry would be a bonus.
  • Sales experience is also preferable
  • Demonstrate ability to communicate, present and influence credibly and effectively at all levels of an organization. This includes C-level and Executive contact
  • Solid working knowledge of CRM (e.g. Salesforce), LinkedIn (any social media tool sets) and MS Office
  • A customer-oriented attitude with excellent communication and negotiation skills
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple account management projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills in English
  • Ability to work well with a team
  • Problem-solving aptitude
  • BA/BS degree in Business Administration, Sales or relevant field
  • Android
  • Good Communication Skills
  • Management
  • English (Good)
  • งานขาย
  • งานท่องเที่ยว / งานโรงแรม
  • บริการลูกค้า
  • ระดับหัวหน้างาน
  • Salesforce
  • Customer Relationship Management (CRM)
  • Sales
  • 3 ปี
  • คณะบริหารธุรกิจ
  • คณะอักษรศาสตร์
  • 45,000 - 60,000 THB
  • งานประจำ
  • ตั้งแต่ 28 ถึง 40


จำนวนพนักงาน:10-50 คน

Boost improves employee service skills through mobile spoken language assessment, learning and vocational skills training, empowering employees to provide better service, resulting in happier more loyal guests. Boost’s mobile learning solutions can be accessed and used anytime, anywhere, with employ ... อ่านต่อ

ร่วมงานกับเรา: To be a part of our Boost company, you will be having a chance to work in international and fast paced environment, as well as working with dynamic colleagues. You will be joining with fantastic and nice teams either local or regional colleagues, as such one of your valued workplace. Becoming one of ... อ่านต่อ

เขตที่ตั้งที่ทำงาน: วัฒนา
สำนักงานใหญ่: BTS Phrom Pong - Bhiraj Tower at EmQuartier 23rd Floor, North Klongton, Wattana, Bangkok.
  • หางาน สมัครงาน Boost Thailand 1
  • หางาน สมัครงาน Boost Thailand 2
  • หางาน สมัครงาน Boost Thailand 3
ที่ WorkVenture เราให้มูลเชิงเกี่ยวกับบริษัท Boost (Thailand) Co., Ltd. โดยมีข้อมูลที่เกี่ยวข้อง ตั้งแต่ภาพบรรยากาศการทำงาน รูปถ่ายของทีมงาน ไปจนถึงรีวิวเชิงลึกของการทำงานที่นั่น ซึ่งข้อมูลทุกอย่างบนหน้าของบริษัท Boost (Thailand) Co., Ltd. มีพนักงานที่กำลังทำงานที่บริษัท Boost (Thailand) Co., Ltd. หรือเคยทำงานที่นั่นจริงๆ เป็นคนให้ข้อมูลจริงสมัครงาน เอบีต้าร์สมัครงาน เลอโบ อินเตอร์กรุ๊ปสมัครงาน sine education serviceสมัครงาน WorkVenture Technologies
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