As a Customer Success Manager, you will be a member of the team working on providing consultation, solving problems and application design on project teams implementing AMPOS's Employee Relationship Management (ERM) application. The ideal candidate has a keen focus in delivering exceptional customer success, thrives as a self-starter, and is excited to push the envelope.

Responsibilities:

• Lead training and evangelizing of AMPOS ERM product value to customer managers
• Negotiation and communication of schedule and scope of solution delivery with customer contacts
• Assist in conveying and performing application build, test, and deploy activities according to the plan
• Creating project deliverables
• Leading requirement definition and implementation workshop
• Providing solutions aligned with the requirement definition
• Planning and establishing after go-live activities including ongoing support
• Developing, and configuring AMPOS products accordingly
• Providing information and knowledge as a specialist of AMPOS Solutions
• This position requires travels to customer and prospects customer sites in Taiwan and Mainland China

Qualifications:

• Experience in implementing software/ consulting or system implementation
• Demonstrated 3 years+ of consulting or equivalent experience
• Self-motivated and can move thing forward aggressively
• Experience on leading project team consisting of a few people
• Well-Experienced/ Knowledgeable in ERP/CRM field either on Oracle/SAP/Salesforce.com or other cloud solutions