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Responsibilities:

• Perform customer onboarding process both KYC and KYB based on company policy and procedure
• Perform the due diligence on the new customer by requesting the KYC/KYB information, documentation, review and verification of received documentation based on the company policy
• Periodically evaluate existing customers according to established company policies and procedures
• Maintain continuous contact with customer via communication channels such as email and phone call in order to keep customer profile updated
• Investigate high-risk customer and report where necessary and obtaining all necessary documentation to complete customer profile
• Perform as per company policy in case customer request to increase their daily limit
• Perform daily operational tasks by complying with the company and compliance policy
• Perform any additional tasks in relation to KYC / KYB

Qualifications:

• Fluent in both Thai and English
• Bachelor’s degree in any field
• Excellent communication, explanation, attention to detail, and can-do attitude
• Familiar with KYC, KYB, and AMLO is a plus
• Able to work under pressure and solve problems independently whilst holding strong organizational skills
• Flexible working hours and ability to work on shifts

Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.