In Examinations we administer 3 million UK examinations in over 850 towns and cities worldwide, promoting the UK as a high-quality assessment provider and helping people gain access to trusted qualifications to support their career and study prospects. In East Asia we administer multiple examinations in 13 countries and we are growing rapidly.

This is interesting role for those who are looking to embark on a career with us;

• You will be reporting to the Operations Manager and to manage the Customer management officers to ensure high quality and efficient integrated customer service experience for customer and to be manage any complaints or escalation from clients, ensuring the operations is smooth.
• You can take pride in the fact that you will be part of a team that enables the British Council to meet its objectives and gives all our customers an exceptional experience.
• You will also be able to join regular professional development, training and skills programmes to develop your experience and skills.
• Candidates who are interested and have the right to work in Thailand should apply online via: https://tinyurl.com/THA-356ex
• Closing date for applications: 6 December 2018 (23:59 UK Time)

• Good written and oral communications skills in English and Thai.
• Degree in any discipline
• At least 2 years of supervisory / managerial experience working in a service/sales environment
• Accuracy (very high level of accuracy is required of all tasks)