• Set up procedures to standardize work processes to ensure product safety and to ensure that products and processes comply with GMP and company quality standards
• Develops and initiates standards and methods for inspection, testing, and evaluation
• Perform supplier and internal store and distribution center audits to maintain standard quality of products and processes
• Set up maintenance programs, controls, and checks of equipment
• Handle FDA registration, official licenses and certificates of company’s products and businesses
• Handle supplier and customer complaints
• Perform quality trainings for stores 
• Create documents, forms and record sheets, to standardize and monitor quality standards such as specification sheets, work instructions, etc.
• Plan, regulate, and coordinate external quality analysis and internal periodic quality tests
• Supervise, train, and direct QC officers to perform responsible tasks 
• Manage stock of quality-related equipment and supplies
• Analyze quality reports and data to develop improvement plans
• Coordinate with other departments to achieve responsible tasks and overall target of the company
• Complete tasks as instructed by the Quality Manager