To perform sales activities and provide basic customer services to achieve performance targets and deliver target customer experience

• Provide information and suggestion about the products, promotions and services to the customers
• Perform change customer information, services and products to the customers
• Perform bill payment service to and refill to the customers
• Perform registration for new number, port-in, change Prepaid to Postpaid
• Complaint handling
• Be accountable in gross additional subscriber and upselling target
• Can perform One Stop Service
• Can perform retention
• Manage queue in Service Hall to be in standard SLA that are
• Cashier waiting time <= 7 mins
• CS and One Stop Service waiting time = 15-12 mins
• Perform service for customer after working hour if there is customers in queue
• Perform check money reconcile to report, find the gap until it equal and collect it to Cashier on daily basis

• Experience working in sales and/or customer service
• Positive personality & Good communication skills.
• Good/Excellent command of spoken and written English.
• Computer literate of the Microsoft Office programs.